Customer Quality Engineer

About the Team

We are looking for a new colleague who will join our Quality team in Chassis plant located in Zhangjiagang, Suzhou. 

What you can look forward to as Customer Quality Engineer:

• Participate in and support the handling of identification of the customer quality requirement including CTQ, CTP quality characteristics, usage risk and approval requirement etc. during new project phase.
• Lead the customer annual audit and support customer system audit after SOP.
• Lead Customer satisfaction and relevant questions improve.
• Lead quick response, analysis of customer 0km issue, coordinate and follow-up the corrective actions and read across.
• Coordinate internal and external customer change and communication.
• Coordinate internal and external system, process & product audits.
• Train and promote employees on quality requirement and awareness, in-process controls.
• To complete the task that given by leader.

Your Profile as Customer Quality Engineer:

• 5 or more years manufacturing industry quality working experience.
• Familiar with customer quality requirements, such as: FORMEL-Q，BIQS，VDA6.1&VDA6.3 etc
• Experienced in quality-related tools such as FMEA, MSA, APQP, SPC, PPAP, 3X5Why, 8D, Process audit.
• Experienced background in mechanical assembly in an automotive industry is an added advantage.
• Bachelor's Degree in mechanical or equivalent years of related experience.
• Experienced in Microsoft office and Mini-tab software.

Why you should choose ZF？

• Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.
• Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.
• Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us.