CV Workshop network management

About the team

You will be part of the Aftermarket (AM) division’s Commercial Vehicle (CV) Business Line in Japan, working closely with a local sales leader and collaborating cross-functionally with the Asia Pacific team. The AM division in Japan includes over 20 members across IAM & OES Sales, Sales Support, Technical Service, and Operations. This position offers a unique opportunity to drive network management strategy in a dynamic, multinational environment.

What you can look forward to as CV Network Manager:

• Develop and manage Key Accounts (KAs) and strengthen IAM distribution channel effectiveness across Japan
• Lead rollout and expansion of the [pro]Service concept for authorized CV workshops, driving workshop demand and brand differentiation
• Build and implement strategies to scale fleet-pull activities across various truck and bus segments
• Deliver technical support and insights to OEMs, distributors, [pro]Service partners, and fleet customers
• Organize and execute targeted seminars and events to enhance IAM channel engagement
• Identify new business opportunities in workshops and fleets and communicate with relevant stakeholders for future growth
• Align closely with regional and global CV strategies through dotted-line reporting to the APAC category manager

Your Profile as CV Network Manager:

• University degree or equivalent qualification in a related field
• Minimum of 5 years’ experience in sales and/or marketing within the automotive industry; aftermarket and CV experience preferred
• Proven experience managing external partner companies such as distributors and workshop partners
• Native-level Japanese with business-level English communication skills
• Strong communication, negotiation, and presentation skills for internal and external stakeholder interaction
• Proficiency in MS Office tools and ability to quickly learn new IT systems
• Willingness to travel domestically 2–3 times per month
• Experience in multinational companies or international working environments is a plus

Why you should choose ZF?

• Annual Leave
• Hybrid Work Environment
• Flexible Working Hour
• A supportive collaborative team environment
• Growth Opportunity