Service Desk Front Office Engineer CEE with Lithuanian/Russian
Wroclaw LP2, DS, PL, 52-407
Req ID 50870 Wroclaw LP2, Poland
Your tasks:
• You are responsible for assisting and supporting our Lithuanian and English speaking customers with their technical and specific problems, both software - and hardware-related
• You have regular contact with many other departments in Transics, such as Field teams and R&D department
• You work in close collaboration with our colleagues who are responsible for sales and customer support
• You are part of our growing European Front Office Service Desk department (32 employees at present)
• You report to the Service Level Coordinator
• You will work from the ZF office in Wroclaw and are open to travel to the company headquarters in Belgium for an initial training
Your profile:
• You are willing to support customers by phone or email
• You are punctual, stress-resistant, service-oriented and a team player
• You are willing to solve technical problems
• You speak fluent Lithuanian/Russian and English; Knowledge of Polish and other languages would be an advantage
• You have experience and/or knowledge in IT area and are interested in technical environments
We offer:
• Open, transparent company where product leadership, relationship and respect are key values
• Flexible working hours
• Hybrid mode of work (home office and work on premises)
• Free private medical care (Medicover)
• Life insurance
• Half-year bonus based on performance
• Mulitisport Card and Meals allowances (employee canteen)
Be part of our ZF team as Service Desk Front Office Engineer CEE with Lithuanian/Russian and apply now!
Contact
Karina Kucz-Rybka
Job Segment:
Service Desk, Engineer, Network, Customer Service, Engineering, Technology