Quality Technician

Job Description

About the team: Join the quality team at ZF Ontario to ensure superior quality and timely deliverables for our customers. 

What you can look forward to as a Quality Technician:

• Develop and maintain core quality documents, including control plans, PFMEAs, and work instructions.
• Lead and report on quality topics in daily/weekly cross-functional meetings (Shop Floor Management, Internal Change Management, Engineering Change Management).
• Manage PPAP documentation, capability studies, LPAs, Gauge R&R, and calibration verification.
• Monitor supplier quality performance, including rejections, sorting, chargebacks, corrective actions, and monthly PPM reporting.
• Review scrap data weekly, identify root causes for top losses, and drive internal and external 8D/Root Cause Analysis activities.
• Assess and improve product and process reliability by collecting, analyzing, and reporting inspection and performance data.
• Train operators on new products, process changes, and customer concerns using Work Instructions, Quality Alerts, and OPLs.
• Maintain documentation systems and complete additional quality-related tasks assigned by management.
• Work as a customer quality liaison.
• Perform other duties as assigned. 

Your profile as a Quality Technician: 

• Knowledge of SPC and Control Charts
• Well-developed interpersonal skills
• Well-developed verbal and written communication skills
• Knowledge of Microsoft Office
• Engineering degree from accredited post-secondary institution – preferred.
• Supplemental training in CQE, APQP, PPAP, FMEA, IATF Systems/Auditing.
• Minimum 3 years’ experience in a quality management position or equivalent – preferred.
• Must be flexible to work all 3 shifts (days, afternoons, and/or midnights).

Why Choose ZF?

• A supportive collaborative team environment
• Annual Incentive Plan
• Paid Vacation
• Personal Time
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A strong diversity culture
• Supportive Employee Groups and community outreach activities