Quality Technician

Job Description

About the team: Join the quality team at ZF Ontario to ensure superior quality and timely deliverables for our customers. 

What you can look forward to as a Quality Technician:

• Develop and maintain core quality documents, including control plans, PFMEAs, and work instructions.
• Lead and report on quality topics in daily/weekly cross-functional meetings (Shop Floor Management, Internal Change Management, Engineering Change Management).
• Manage PPAP documentation, capability studies, LPAs, Gauge R&R, and calibration verification.
• Monitor supplier quality performance, including rejections, sorting, chargebacks, corrective actions, and monthly PPM reporting.
• Review scrap data weekly, identify root causes for top losses, and drive internal and external 8D/Root Cause Analysis activities.
• Assess and improve product and process reliability by collecting, analyzing, and reporting inspection and performance data.
• Train operators on new products, process changes, and customer concerns using Work Instructions, Quality Alerts, and OPLs.
• Maintain documentation systems and complete additional quality-related tasks assigned by management.
• Work as a customer quality liaison.
• Perform other duties as assigned. 

Your profile as a Quality Technician: 

• Knowledge of SPC and Control Charts
• Well-developed interpersonal skills
• Well-developed verbal and written communication skills
• Knowledge of Microsoft Office
• Engineering degree from accredited post-secondary institution – preferred.
• Supplemental training in CQE, APQP, PPAP, FMEA, IATF Systems/Auditing.
• Minimum 3 years’ experience in a quality management position or equivalent – preferred.
• Must be flexible to work all 3 shifts (days, afternoons, and/or midnights).

Why Choose ZF?

• A supportive collaborative team environment
• Annual Incentive Plan
• Paid Vacation
• Personal Time
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A strong diversity culture
• Supportive Employee Groups and community outreach activities

ZF does not offer visa sponsorship for this role (e.g., H-1B, TN), and candidates must be authorized to work in the U.S. without requiring sponsorship by ZF now or in the future. This role also does not include any immigration-related support, including—but not limited to—being listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). IF YOU REQUIRE ANY FORM OF VISA SPONSORSHIP OR ANY IMMIGRATION SUPPORT NOW OR IN THE FUTURE, PLEASE DO NOT APPLY.