Product Owner SalesForce

Job Description

As Product Owner Salesforce you will drive and steer the prioritization, refinement and implementations of CRM platform features like customer hierarchy, customer segmentation and customer & contact master data management building the foundation for efficient data flows and the CRM capabilities developed by other product teams as well as business growth.

Your responsibilities:

• Collaborate with stakeholders and users to understand and anticipate needs
• Translate needs into product requirements & feature requests
• Define vision & product roadmap
• Manage product backlog and prioritization based on changing requirements
• Set sprint goals
• Developing user stories and defining acceptance criteria
• Overseeing all stages of product creation including design and development
• Connect with the product team and end-users to deliver updates
• Contribute to overall platform vision, roadmap, and business case
• Establish and continuously improve product governance and compliance
• Drive Customer Relationship Management customer master data quality governance & improvements

Profile requirements:

• Successfully completed Bachelor or Master degree in business administration or Information Technology
• At least 5 years of experience as project manager or product owner
• Proven experience with Salesforce, especially Account & contact management
• Salesforce certifications are a plus
• Strong ability to involve and motivate people from different areas of the organization
• Proven experience in Agile methodologies like Scrum
• Entrepreneurial, driven self-starter focused on identifying opportunities having the tenacity and energy to build the necessary bridges to make it happen.
• Outstanding communication skills
• Experience in global stakeholder management
• Experience with master data quality and data governance
• Very good ability to think abstractly and analytically
• Very good ability to prioritize deliverables effectively

We offer:

• Work in a dynamic and international environment; the ability to manage your career at ZF structures, the prospect of vertical or horizontal promotion in global functions
• Implementation package-full training and support from experienced managers and employees who will make sure that you feel comfortable while performing newly entrusted tasks
• Hybrid/remote system work
• Possibility of participation in private medical care (including dental care) and life insurance
• Cafeteria system/Sport Card
• Very good working atmosphere; working in an international team, interesting projects, and tasks
• Employee Referral Program