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ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Warranty coordinator (m/f/d)

Country/Region:  DE

Stemwede, NW, DE, 32351 Schweinfurt, BY, DE, 97424

Req ID 49441 Stemwede, Schweinfurt, Germany

We are strengthening our team in the "Quality/Warranty department" at the location Schweinfurt or Stemwede-Dielingen.


Your tasks:

  • Supervision of cross-plant warranty issues at the customer and of the warranty parts return centers (WPRT) at the customer, if available
  • Cooperation/initiation of projects with warranty risk (escalations, initiatives, ...) as well as negotiation and handling of warranty complaints/costs of a customer group
  • Editing/supporting warranty issues/questions as part of the project work (cENGIS) as well as support, training and guidance of the ZF plants in warranty requirements/issues
  • Checking and ensuring compliance with Customer Specific Requirements (CSR) for warranty as well as document review within the scope of the warranty (CSR, contracts, procedures/flows, ...)
  • Coordination of the VDA Field Failure Analysis in coordination with the ZF plants and the customers

Your profile:

  • Successfully completed technical or commercial degree (TU, FH, TE, BW), preferably with a focus on vehicle technology or automotive
  • Experience in the field of quality data analytics or statistical evaluation methods desirable
  • Secure knowledge of the common quality tools and methods in the automotive industry (8D, FMEA, CP, Ishikawa, 5W, Six Sigma, Coretools, ...) as well as familiarity with MS Office applications and SAP
  • Operational readiness, "hands-on" mentality, flexibility, team-, communication- and assertiveness skills as well as confident appearance and experience in dealing with international OEMs advantageous
  • Fluent German and English language skills in spoken and written form


Be part of our ZF team as Warranty coordinator (m/f/d) and apply now!


Anastasia Zascerinskij


Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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