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Customer Quality Engineer
Location:
Shanghai, SH, CN, 201814
Req ID 37604
We're looking for a new colleague in ZF Aftermarket at our location in Xuhui, Shanghai.
Your Task:
- Ensure that customer quality requirements and targets are taken into accounting during entire project life time.
- Manage product specific warranty agreements with customers
- Warranty parts collection and investigation,ensure that warranty claims are handled correctly to dealers
- Monitor warranty cost & effectiveness of warranty analysis.
- Warranty system supporting (business requirements, issue collection, feedback, optimization)
- Support warranty training internal and external
- Prepare and report campaigns fulfillment to management and dealers
- Consolidation, evaluation and analysis of failure rates,ppm, implementation of continuous improvement for products to improve sales figures.
- Coordination with global team, to ensure global requirement is well understood and implemented.
Your Profile:
- More than 3 years’ work experience in the automotive industry or quality assurance aspect. especially perfer to Customer Quality and Claim Mgt. experience in automotive industry.
- Familiar with ISO9001,IATF16949,ISO14000 and VDA6.3 system requirement. Familiar with quality management tools such as APQP,PPAP,SPC,MSA,8D,FMEA.
- Bachelor degree, automobile or machinery and relevant major
- Fluent level of English skills (Write ,Oral).
Be part of our ZF team as Customer Quality Engineer and apply now!
Contact
amanda.guo@zf.com
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Quality Engineer, Quality Assurance, QA, Quality Manager, Engineering, Quality, Technology, Automotive