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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Service Engineer

Location: 

Shanghai, 31, CN

Req ID 9920 Shanghai, China

  

  • Provide maintenance service for the users of ZF products independently, accurately judge and effectively eliminate the failure, timely, accurate and complete maintenance service report
  • 独立为ZF产品的用户提供维修服务工作,准确判断并有效排除故障,及时、准确、完整地完成维修服务报告
  • Explain to the customers what the root causes for the failures are and what need to be taken care of.
  • 就现场服务发现的问题、故障向客户进行讲解,确保客户知晓故障原因;
  • Complete the tasks assigned by KAM or service supervisor in time
  • 按时完成大客户经理或服务主管委派的生产任务
  • Improve work efficiency, and ensure service quality
  • 提高生产效率,确保生产质量
  • Be responsible for customer satisfaction
  • 对客户满意度负责。Familiar with ZF products and maintenance knowledge and introduce to customers
  • 熟悉ZF产品及维护保养知识并向客户介绍
  • Answer user technical questions
  • 解答用户技术问题
  • Collect and report market information in the course of service
  • 在服务过程中,收集和报告市场信息
  • Carry out other work assigned by the superior or the company.

完成上级或公司安排的其它任务。

 

Be part of our ZF team as Service Engineer and apply now!

Contact

Miaomiao Yin

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


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