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What's Next? Join ZF!

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Regional Service Management APA

Country/Region:  CN
Location: 

Shanghai, SH, CN, 201814

Req ID 66297 Asia Pacific Co Ltd, China
     

We are looking for a new colleague of Regional Service Management APA at our location in Xuhui, Shanghai.

Your Tasks：

  • Support for successfully fulfillment of Demands (Projects/small Orders/Requests) for Region Asia Pacific focusing on IT standards, business satisfaction, operational excellence, training/ communication and user experience, Support
  • Standard activities on Service Delivery and Service Operation – Production Application Support, monitoring, control, Server Management, Network Management etc.
  • E2E Accountability Business and Technical Services.
  • Assure E2E Application Service, Launches and Rollouts and Service Delivery/Operation in compliance with IT Guidelines, leveraging IT strategy and business satisfaction.
  • Guidelines to handle Production IT Services and Quality solutions during lifetime cycle leveraging IT Strategy and business satisfaction.
  • Enable and contribute for Service Delivery/Operation within the IT Processes (ITIL) leveraging IT strategy, global structures, shared services and strategic partnerships.
  • Business and Technical Services to improve business satisfaction and service costs.
  • Lead and drive programs and roadmaps to support business change .
  • Support and frame conditions for Application Service and Operations/Service delivery.


Your Profile：

  • IT Management professional
  • Leadership experience
  • Operational excellence, critical thinking, communication and research skills
  • In depth business understanding – IT operations in a factory environment
  • SCADA, MES and IT Manufacturing Solid Knowledge.


Be part of our ZF team and apply now!

 

Be part of our ZF team and apply now!

 

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:


Job Segment: Regional Manager, Service Manager, Technical Support, User Experience, Management, Customer Service, Technology, Research

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