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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

PLM Engineer

Location: 

Shanghai, SH, CN, 201814

Req ID 17943 Shanghai, China

  

 

L2 Windchill \ Oracle Agile PLM  Functional Support:

  1. Support existing PLM applications Axalant ( Oracle Agile 6.2x ) or \ and PTC Windchill
  2. Contact business users to understand the issue mentioned in Tickets and to complete the ticket with details like Issue detailed description, Steps to reproduce, etc.
  3. Troubleshooting and find out the issue functionally
  4. Suggest correct functionality, best practices to end user
  5. KBA management; prepare \ update KBAs if possible
  6. Based on issue area, route ticket to relevant groups like Infrastructure, CAD, Security, etc. support teams
  7. User Management: Creation of user accounts, assignment and change of authorization groups
    L3 Windchill \ Oracle Agile PLM  Functional Support:
  8. High level Functional and Technical analysis
  9. Manual Test case preparation, execution and evidence documentation for builds that includes bug fixes and minor enhancements.
  10. Identify fixes for repetitive issues
  11. KBA creation, recommend the best practices Provide recommendation of configuration fixes to Build development team to develop and rollout in build packages.
  12. Route tickets to Build group: If not able to identify and solve the issue in stipulated time or if solution needs to be fixed through build/patch package
  13. Creation of templates (CAD, Documents, CN ...)
  14. Support PLM Upgrade and Migration Projects
  15. Analyze and prepare Data for migration to Windchill

    Skill-Set (hard skills/soft skills):

     

    Must Haves:

     

  16. Bachelor's degree in computer science, business administration, or engineering is required;
  17. Expert functional knowledge in PTC Windchill PLM or Oracle Agile PLM required
  18. Good English speaking and writing skills
  19. Critical and analytical thinking, communication, and research skills
  20. Team player and highly self-organized
     

 

Be part of our ZF team as PLM Engineer and apply now!

Contact

Mingyuan Ye

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


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