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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Lead Customer Quality Engineer


Shanghai, SH, CN, 201814

Req ID 18882 Shanghai, China


We are looking for a new colleague Lead Customer Quality Engineer for our division C at our location of Shanghai.


Lead Customer Quality Engineer

Report to Head of Quality PL CT, Division C, AP

Main Objective: a new role, as the Chinese customer window person.



Your Tasks

Window person for COEM customers for quality related topics

  • Quality planning, coordination and implementation of quality standards in customer projects
  • CSR check on CT special products and process items
  • Manage Customer claim process
  • Manage the warranty forecast
  • Monitoring of customer satisfaction of quality performance


Your Profile

  • Bachelor degree of related functions, and be fluent in Mandarin and English.
  • Familiar with general quality systematics, customer requirements in automotive industry. APQP knowledge. Technical background welcome.
  • Has Problem solving skills. Contractual knowledge. Need Customer communication experience. Motivation and commitment. Teamwork and team motivation skills. Personality and Persuasive Power.


Be part of our ZF team as Lead Customer Quality Engineer and apply now!


Jing Wu

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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