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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Customer Service Specialist


Shanghai, SH, CN, 201814

Req ID 43316 Shanghai, China


We are currently expanding our  team and looking for new colleagues who will join our team at our location in Jiading, Shanghai.


Your tasks:


  • Handling the customer demand and process customer order, load customer demand into MRP system and follow up customer order until delivery on time
  • Handling of urgent orders from customers, expedite/De expedite the customer order
  • Handling customer complaint and fast response to customer’s requirement
  • Arrange the return of shipment from customers


Your profile:


  •  Good written and verbal English
  •  Has a good service attitude
  •  Educational: Graduate from university or equalivant
  •  Good interpersonal, negotiation skills and team player
  •  Good communication skills


Be part of our ZF team as Customer Service Specialist and apply now!


Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job Segment: Customer Service