Share this Job

Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Customer Service Representative

Req ID 5524 Shanghai, China


We are looking for a new colleague in the Division B department at our location Shanghai.



  •  Follow up customers’ enquiry related to sales quotation and process orders, and execute and manage the sales price policy of the company
  •  Active track and gain an understanding of the delivery and stock of products, and provide feedback information in a timely manner.
  • Process and communicate to relevant departments of business information, and ensure the information channels for providing efficient services to customers.
  • Excellent power of execution, working or operating strictly base on company standards and procedures.
  •  Discuss and share information with the manager, and provide suggestions for process improvement.



  • Professional Knowledge: basic knowledge of marketing and machinery
  • Work Experience: more than 3 years' work experience
  • Educational Background: associate degree or above
  • Foreign Language Skill: good command of English
  • Computer Skill: familiarity with office software


Be part of our ZF team as Customer Service Representative and apply now!


Miaomiao Yin

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job Segment: Customer Service Representative, Business Process, Customer Service, Management