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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Customer Quality Manager

Req ID 4302 Shanghai, China


We are looking for a new colleague in the Division B department at our location Shanghai.


1.Manage customer quality daily activities and also be responsible for team skill improvement and career development.
2.Manage product specific warranty agreements with customers
3.Warranty cost management, optimization of warranty handling process and warranty platform management.
4.Be responsible for receiving, storing, checking  warranty products and drive product performance improvement.
5.Coordinate and drive customer concern resolution, provide prompt communication on status to customer


•Over 8 years’ work experience in the automotive industry or quality assurance aspect.
•Over 3 years team management experience.
•Experience of working with global team
•Bachelor degree, automobile or machinery and relevant major
•Fluent level of English skills (Write ,Oral)



Be part of our ZF team as Customer Quality Manager and apply now!


Miaomiao Yin

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ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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