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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Customer Quality Manager

Req ID 4302 Shanghai, China


      Manage product specific warranty agreements with customers

      Monitor warranty cost & effectiveness of warranty analysis.

      Warranty system supporting (business requirements, issue collection, feedback, optimization)

      Conduct warranty training internal and external  

      Prepare and report campaigns fulfillment to management and dealers  

      Consolidation, evaluation and analysis of failure rates,ppm, implementation of continuous improvement for products to improve sales figures.

      Coordination with global team,  to ensure global requirement is well understood and implemented.


Be part of our ZF team as Customer Quality Manager and apply now!


Miaomiao Yin

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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