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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Customer Quality Manager,AP


Shanghai, SH, CN, 201814

Req ID 21335

  • Manage Customer specific requirements and where necessary, integration into ZF policies and procedure- CSR evaluation, training and support plant to pass customer system audit.
  • Communicate customer view of performance/perceptions internally to ZF divisions and plant and ensure appropriate actions are established, executed and effective. – transparency of 0km and Field performance and alert trends.
  • Escalate customer quality concern/escalations faster than OEM and creates positive action
  • Monitor and drive technical problem solving robustness and depth- meet customer requirements and de-escalations.
  • Build and enhance customer trust and good relationship, lead and coordinate customer satisfaction issue/ regular meeting between ZF and J/K OEMs JV in China


Be part of our ZF team as Customer Quality Manager,AP and apply now!


Ling Yan

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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