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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Customer Quality Engineer


Shanghai, SH, CN, 201814

Req ID 43270 Shanghai, China


We are currently expanding our Quality team and looking for new colleagues who will join our team at our location in Jiading, Shanghai.


Your tasks:


  • Interpret specifications for products to determine performance requirements in order to meet and/or exceed customer expectations
  • Participate in Failure Modes and Effect Analysis (FMEA), Design Validation (DV), Production Validation (PV) and process launch teams
  • Create and maintain documentation for product/process change management
  • Assess effectiveness of plant-wide quality systems including training for ongoing improvements
  • Implement and maintain quality systems
  • Work closely with customer representatives and insure that major customer complaints are resolved
  • Apply verbal and written communications skills in periodic and special reports/presentations both internally and with customers
  • Analyze data to detect quality problems and recommend corrective action
  • Conduct and develop preventative programs to reduce defects in major quality control areas
  • Analytical problem solving, team building, and decision making skills


Your profile:


  • Bilingual in Chinese and English.
  • Analytical problem solving, team building, and decision making skills (Six Sigma Green Belt or equivalent.
  • Out Spoken personality, good interpersonal and team player skills.
  • Knowledge of quality standards such as IATF 16949, ISO 9002 and QS9000.


Be part of our ZF team as Customer Quality Engineer and apply now!


Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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