Customer Lead Engineer

About the Team

We are looking for a new colleague in R&D team at our location in Jiuting, Shanghai.

What you can look forward to as a Customer Lead Engineer:

• Cross-functional and global coordination: Work independently with Sales to align customer requirements and coordinate across ZF TSO, engineering product groups, and global customers.
• Technical project and platform development leadership: Drive clarification of platform-related technical topics, lead development coordination, represent ZF engineering to customers, and manage cross-project specifications and standards.
• Acquisition-phase technical leadership: Lead project engineers for platform component acquisitions, proactively manage technical topics, and report development status to management while supporting Sales with customer-specific technical strategies.
• Customer engagement and technical presentations: Serve as the primary engineering contact, organize and lead technical meetings, prepare and deliver customer presentations, and maintain strong, stable customer relationships through regular status communication.
• Innovation promotion and market insight: Identify customer pain points and market trends, promote ZF innovation products for future business opportunities, maintain visibility across linked projects, and provide on-site technical support near the customer.

Your Profile as a Customer Lead Engineer:

• Degree in mechanical engineering or equivalent work experience; 5 years professional experience preferably in the automotive supplier industry
• Know-how in the general context of chassis system and component products
• Proven competence in dealing with customers and suppliers; Proactive and collaborative approach towards problem solving.
• Excellent verbal and written communication skills in English
• Good intercultural understanding as well as a willingness to travel frequently.

Why you should choose ZF?

• Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.
• Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.
• Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us.