2nd Level IT Service MES Expert
Shanghai, SH, CN, 201814
We are looking to hire an Service MES Expert to join our team at our state of the Global IT Center in Shanghai
Responsibilities:
• Responsible for supporting of MES systems, participating in projects related to deploy applications and interconnecting production lines;
• Support Tier 2 problems/incidents for Strategic MES / SCADA Applications;
• Change and Release Management responsibility MES applications
• Works close with PLC and Controls Teams to implement MES/SCADA Systems
• Provide Global MES/SCADA Tier 2 production on time support and ticket resolution within agreed SLAs;
• Provide support and guidance to Tier 1 support team including diagnosing troubleshooting and resolving any MES Issues.
• Interact closely with IT Launch, Service teams and Business during Strategic/Tolerated MES implementations.
• Troubleshooting and setup on communication using message brokers;
• Analyses and approval of releases and changes as required by Functional or Build Team
• Gather, analyze, document, and implement changes/enhancements/solutions in conjunction with business departments such as planning, production, quality, logistics and maintenance;
• Serve as a member for on-call rotation for your platform, and be willing to work flexible with other colleagues in the supporting area;
• Collaborate with internal and external IT professionals on technical issues and developments;
Requirements:
• Bachelor's in Information Technology, Computer Science, or similar technically related field;
• Professional experience in MES/SCADA, Queue Management and Applications scripting; Desirable SCADA strong knowledge
• At least 3 years of experience in a IT Integrated manufacturing environment (MES, SCADA, IIoT, etc)
• Ability to work and communicate effectively with people at all levels of the organization and external partners;
• Must be a self-starter with the ability to work in a fast-paced, team environment.
• English Fluent.
Be part of our ZF team as 2nd Level IT Service MES/SCADA Expert and apply now!
Contact
Jiefeng Huang
Job Segment:
Computer Science, Technology