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What's Next? Join ZF!

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Customer Quality Engineer

Country/Region:  JP

Saitama, JP, 355-0071

Req ID 54205 Saitama, Japan

We are looking for a new colleague in the Commercial Vehicle Solutions Department at our location in Saitama.


Your Tasks

  • Perform initial confirmation of 0km claim, Issue QR6S, promote and tracking QR6S
  • Support root cause analysis and development of countermeasure 
  • Confirm closure of issues and prevent recurrence 
  • Sharing / Enforcing best practice (PRP)
  • Enter / Manage data of 0km claim to / with SAP
  • Obtain customer approval as for prototype / production parts, change control, deviation, etc which is specified by “SQM”.
  • Communicate with responsible OPU / suppliers
  • Convert VOC in business processes


Your Profile

  • Bachelor's degree in Engineering or related
  • 5 years of experience in Automotive Quality Assurance
  • Knowledge of Quality Assurance and basic knowledge of IATF-16949 Quality Management system
  • Data entry, administration and analysis using SAP
  • Communication and negotiation skill in English and Japanese


Be part of our ZF team as Customer Quality Engineer and apply now!


Aoi Terasaka

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:

Job Segment: QA, Quality Engineer, Quality Assurance, ERP, Quality, Engineering, Technology, Automotive

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