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ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Returned Parts Diagnosis Engineer

Country/Region:  RS

Pančevo, VO, RS, 26000

Req ID 56431 Pančevo, Serbia

Your tasks as Returned Parts Diagnosis Engineer:


  • Analyze of costumer claim and returned parts with detection and diagnosis of unconformity cause;
  • Involved in maintenance and development of returned parts diagnosis workshop
  • Conduction and coordinates all activities and analysis in workshop including creation of technical and quality documentation
  • Communication with costumer about technical aspects of the product issues
  • Conduction regular reports and presentations of statistical measurements and evaluations of all workshop activities regarding workshop tasks and results of costumer claim analysis

Your profile as Returned Parts Diagnosis Engineer:


  • University degree in the field of Mechanical, Electrical engineering or Quality
  • Knowledge of quality tools is a must (PPAP, SPC, FMEA, MSA, 8D, itd.)
  • Knowledge of MS Office is a must, previous experience in SAP is preferable
  • Fluent English language knowledge and preferable German language


Be part of our ZF team as Returned Parts Diagnosis Engineer and apply now!


Stefan Markovic


At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:

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