Master Scheduler and Customer Service

MPS & Customer Service

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Requirements:

• Business or Supply Chain Degree or related career.
• Experience in similar position (5 years), automotive industry preferably. 
• Advanced English.
• Supply Chain Experience.
• Customer Portals
• QAD/ SAP
• Experience with managing projects.
• Office (Advanced Excel)
• Knowledge in escalation process
• Knowledge in IATF 16949
• Knowledge in ISO 14001 and 45001
• Leadership, communication, Teamwork and negotiation

Responsabilites:

• Develop and build relationship with assigned customers promoting integrity and trust vital solid customers satisfaction
• Monitor and trach day to day activites to ensure on time delivery and quality product
• Act as liason between assigined customers and the company to assure obligations 
• Ensure Material, equipment and manpower resourse requirements are in place to meet customers demands
• Visit customers locations
• Develop systems and best practices to ensure performance levels are maintained
   

What we offer

• Benefits higher than those of the law.
• Insurance of major & medical expenses.
• Global development opportunities. 
• Competitive salary and benefits.