Team Leader Aftermarket Competence Center India

Your Tasks:

• Manage, supervise and evolve the regional operations in the cross-functional Competence Center of the Aftermarket Division of ZF Group
• Build an environment to provide centralized services to de-localize activities in the single countries of the Aftermarket Division in India
• Liaison with the fellow regional leaders (esp. Europe, Americas)
• Develop strategic footprint roadmaps with the Vice Presidents of the domains (e.g. Finance, Marketing, Operations) and their regional domain leads
• Own the business case for relocations and ramp-up of new competencies
• Scout feasibility of new locations / sites and govern the regional footprint
• Deliver the ‘supply side’ of the services agreed
• Support to shape end-to-end business processes to be de-localized
• Establish effective ways to allocate & charge cost to internal customers
• Explore opportunities to automate processes and other ways to lower average hourly rates of the AM-CC 
• Develop the AM-CC staff in the sites in scope

 
Your Profile:

• Master degree in Business Administration, Finance or Engineering
• Strategy Management / Consulting background, with 8+ years of professional experience in relevant field (includes consulting & advisory)
• 3+ years in leadership roles at global scale
• Leading role in Shared Service Center setup (incl. backcharging models)
• Strong in change management and communication (incl. visual storytelling)
• Experience in leading discussions on Executive level
• Business acumen and strategic thinker
• Capability to break-down problems into solvable pieces
• Certified in recognized PM standards (e.g. IPMA B /IPMA C) a plus
• Intercultural awareness and sensitivity
• Experienced in working in multinational setups managing the needs of various stakeholders within matrix organizations

Work Location : Pune or Chennai