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What's Next? Join ZF!

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Digital Customer Collaboration Expert & CuDo Officer - Sales (m/f/d)

Country/Region:  PT

Ponte de Lima, 16, PT, 4990-645

Req ID 65731 Ponte de Lima, Portugal

We are looking for a new colleague to strengthen our Sales Systems & Processes team in Ponte de Lima, Portugal


Main accountabilities, responsibilities and deliverables


    •    Support external electronic customer communication in terms of customer portals & systems (portal management)
    •    Worldwide support of internal colleagues in handling access to external customer portals/systems 
    •    Coordinate external user access management in customer systems (creating, changing, and deactivating access rights of ZF employees)
    •    Support the initialization of new customer requirements, terms and conditions (e.g. by Customer Account teams, Legal, IT) to ensure IT-, data- & information-security and protect intellectual property 
    •    Routing of incoming relevant customer documents
    •    Support & track document assessment process and resulting actions.
Required skills and experience / main competencies
    •    Bachelor’s degree with first working experience (ideally in customer support, customer service or portal management);
    •    Strong service orientation and good coordination skills;
    •    Customer-oriented way of thinking and profound communication skills;
    •    Ability to work in an international team & cultural awareness;
    •    Fluent in English; French/Spanish/Italian/German would be a plus.


Why you should choose Passive Safety Systems?
    •    You will work in a varied, innovative work environment, in an International team;
    •    Full of challenges and high-level professional activities;
    •    Competitive compensation and benefits;
    •    Continuous learning opportunities;
    •    Flexible working hours.


Be part of our ZF team as Digital Customer Collaboration Expert & CuDo Officer - Sales (m/f/d) and apply now!


Ana Rita Pereira Martins

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:

Job Segment: Intellectual Property, Information Security, Legal, Technology, Customer Service, Sales

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