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What's Next? Join ZF!

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Network Development manager

Country/Region:  MY
Location: 

Petaling Jaya, 10, MY, 47810

Req ID 67135 Petaling Jaya, Malaysia
     

Main accountabilities, responsibilities and deliverables

 

 

Drive optimal sales & service-footprint with regards to customer proximity and incremental sales

Ensure customer network management and execution in the responsibility as area-/team-leader by providing local capability (technically & commercially)

Identify and consolidate local distribution & service requirements as further quantitative & qualitative potentials to be aligned with regional Network Management

Responsible for Network concept promotion, roll-out and implementation into the market

Ensure technical training content / -availability according to concept requirements and customer needs

Promote and prioritize local service-concept-development

Monitor & track network quality development and execution

Voice of local markets into business-line-organization

 

KPIs: Customer Satisfaction, Customer Proximity, Network Quality, Network Service Capability/ Maturity, Network development YoY

 

Required skills and experience / main competencies

 

Bacherlor degree in Business Management or Engineering or equivalent

Sales, promotion and customer care skills

Technical understanding for the related products and customer needs

Tactical thinking, analytical skills & capability to manage complexity

strong intercultural competence with deep regional back ground for market and services

understanding of Network Mgmt. in the Automotive Service & Repair Business

entrepreneurial thinking

 

Be part of our ZF team as Network Development manager and apply now!

Contact

Teng Teng Choon

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:


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