Service Readiness Project Management Specialist

Job Description

About the Team
You will join an international, cross-functional Aftermarket team that closely collaborates with Engineering, Product Development, Quality, Logistics, and Project Management. The team plays a critical role in ensuring that new products from Division E (E Mobility and transmissions) are fully prepared for service and maintenance before entering the market. Working in a dynamic environment, you will be involved in the entire product lifecycle, from early development stages to final service readiness. The department values collaboration, ownership, and a strong customer oriented mindset.
 
What you can look forward to as Service Readiness Project Management Specialist:

•    Ensure full service readiness based on the four core areas: service strategy, service concept, design for service, and service capability.
•    Secure service readiness for Division E products (transmissions, e axles, components) for OEM and OES customers across relevant regions.
•    Act as a project team member within Division E development projects, representing the Aftermarket perspective.
•    Guide and influence product development to ensure that all relevant service aspects are integrated early in the process.
•    Represent Division B (Aftermarket) and support Division E in cross-divisional product development projects.
•    Manage and coordinate the Aftermarket Service Expert Team (EUR), aligning all downstream processes (product management, purchasing, logistics, quality, engineering, sales).
•    Drive tasks and deliverables throughout the development process to ensure seamless integration into the aftermarket organization.
•    Collaborate with global stakeholders and support strategic initiatives related to e mobility service concepts and long term service strategies.
 
Your Profile as Service Readiness Project Management Specialist:

•    University degree, ideally in engineering, business engineering, or a related technical field.
•    Minimum 3 years of experience in international project work; experience in Sales, Aftermarket, or R&D is a strong advantage.
•    Advanced computer skills in Adobe Masters Edition (image & video editing) would been helpful.
•    Strong analytical and conceptual skills combined with solid project management experience.
•    Ability to collaborate effectively with diverse teams, cultures, and management levels across the organization.
•    Technical affinity and willingness to deep-dive into engineering topics when required.
•    Passion for E Mobility, new technologies, and innovative business models.
•    High sense of ownership with a proven track record of driving results and leading cross-functional initiatives.
•    Strong communication skills; business English required. Additional languages and readiness to travel are an advantage.
 
Why you should choose ZF in Pančevo:

•    Private health insurance
•    Possibility of hybrid work
•    Flexible working hours
•    Opportunities for continuous learning, training, and internal career development