OES Key Account Manager

Req ID 66393 | Auburn Hills, United States

About the Team: 
With integrated solutions and the entire ZF product portfolio, the ZF Aftermarket Division of ZF Friedrichshafen AG guarantees the performance and efficiency of vehicles throughout their life cycle. Its combination of established product brands, digital innovations, customized products and services, and a worldwide service network has made ZF a sought-after partner and number two in the global automotive aftermarket. The Key Account Manager, Aftermarket OES will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions of the NA aftermarket account. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.
   

What you can look forward to as an OES Key Account Manager: 
•    Lead the request for quotation process for all customer requests
•    Execute sales growth strategies
•    Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization
•    Strengthen the account team fulfilling all internal and external expectations
•    Maintain product development strategies in the BU’s to fulfill customer and market needs
•    Drive and support key account initiatives
•    Support all negotiations with the customers
•    Deliver consistently high service levels across the value chain from product development, through manufacturing, to delivery
•    Build customer relationships across all levels

Your Profile as an OES Key Account Manager: 
•    Technical/Sales background as well as outstanding leadership qualities managing multidisciplinary teams with high levels of ambiguity/uncertainty, preferred

•    Five years of experience with direct Commercial OES relationships. Aftermarket experience preferred
•    Proficient in Microsoft Office Suite, preferred
•    Ability to manage multiple projects daily
•    Strong customer & supplier interface
•    Financial/Business skills
•    Ability to interface at all levels of the organization
•    Negotiation/Relationship management skills
 
What We Offer:
•    A supportive collaborative team environment
•    Annual Incentive Plan
•    Paid Vacation
•    401k Plan
•    Health Care Benefits
•    Paid Holidays
•    A Hybrid Work Schedule (3 days remote/2 days onsite)
•    A strong diversity culture
•    Supportive Employee Groups and community outreach activities
 

Be part of our ZF team as OES Key Account Manager and apply now!

Contact

Kyle Nader

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran