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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Sr Mgr Ford-Group

Location: 

Northville, MI, US

Req ID 33466 | Northville, United States

  

This role will manage and oversee major Global OEM accounts to ensure customer satisfaction in product, price, quality, service, and technology.

 

Job Responsibilities:

  • Oversee and act as the project manager to overall customer satisfaction
  • Understand assigned customers (processes/procedures, contacts, marketing, and quality, customer’s products and trends, and etc.)
  • Forecast existing business and develop plans to identify/pursue new business and implement those plans (Customer Strategies and Action Plans)
  • Assist in identifying new business opportunities, obtain RFQ’s, lead RFQ process, deliver RFQ response, follow-up with customers, and communicate status of new opportunity
  • Awareness of customer satisfaction metrics and issues (PPM’s, Rejects, Delivery Problems, and etc.)
  • Manage and motivate a global team
  • Ensure all engineering changes made to products are correctly priced and submitted to the customer on a timely basis by utilizing the internal systems and procedures
  • Meet with customers on a regular basis to review pricing and design changes submitted to ensure customer confirmation/approval of pricing
  • Negotiate with the customer as needed to resolve any open financial issues
  • Manage payments or follow-up on past due receivables for accounts
  • Communicates frequently with engineering, sales, cost estimators, customers, and managers to ensure current status relative to pricing, design, program issues, part issues, contract terms and conditions, and all other customer issues
  • Performs other duties as assigned

 

Qualifications: 

  • Bachelor's degree in a related discipline 
  • 5+ years related work experience 
  • Excellent interpersonal and communication skills, both written and verbal
  • Strong negotiator and business acumen
  • Ability to work cross-functionally in a Global organization, managing multiple projects and competing priorities
  • Strategic and analytical skills to develop efficient strategic orientation towards customers
  • Self-motivated personality

 

Preferred Qualifications:

  • MBA degree
  • Demonstrated experience managing and leading a global team
  • Demonstrated experience working with major global OEMs, preferably with Ford
  • Experience with Chassis products: brakes, steering, suspension, control arms

 

Be part of our ZF team as Sr Mgr Sales and apply now!

Contact

Madeline Roberts

 

 

DIVERSITY COMMITMENTTo harness the power of innovation, we invest in the development of diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to our company.Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis.ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


Nearest Major Market: Detroit

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