Account Manager

·  Manage and grow customer accounts (up to $5M) by providing sales support, technical expertise, and exceptional customer service for ZF Marine products.

·  Build and maintain strong relationships with customers, distributors, OEMs, shipbuilders, naval architects, fleet operators, and end users through regular travel and engagement.

·  Support distributors through site visits, trade shows, training, and collaborative sales efforts to drive business growth.

·  Respond to customer inquiries regarding product availability, pricing, technical applications, parts, accessories, field service, and company policies.

·  Maintain accurate CRM records, customer and competitive databases, quotations, application files, and project documentation to ensure effective data management and reporting.

·  Prepare forecasts, quotations, sales and visit reports, statistical analyses, and collaborate with sales teams to ensure data accuracy and completeness.

·  Assist with inventory management, forecasting, sea trials, and other operational activities to balance customer requirements with company objectives.

·  Promote continuous improvement, teamwork, and professional development by participating in training, industry events, coaching peers, and supporting company goals and employee engagement initiatives.

Your profile as an Account Manager:

• B.S. degree in Business or Engineering with 6 years progressive account management experience in the marine industry; or Associates degree in Business or Engineering with 8 years progressive account management experience in the marine industry.
• Marine industry knowledge, excellent customer service skills, and previous sales experience required.
• Excellent negotiation skills required. Must possess strong organizational skills, communication skills, and problem-solving abilities.
• Must possess a strong work ethic, be capable of multi-tasking, and be an innovative self-starter who can work well under pressure.
• Must be versatile with Windows Office software database software.
• 25% or more domestic and international travel as needed.