Digital Transformation Agent - Divisional Process Expert

Job Description

About the Team

You will join a globally connected Digital Transformation and Supply Chain Management (SCM) team focused on optimizing business processes and IT solutions across plants and regions. The team collaborates closely with IT, operations, and key business stakeholders to design, standardize, and continuously improve ERP-driven processes. With strong cross-functional and cross-regional interaction, the team drives innovation, efficiency, and successful system rollouts. You will be part of an environment that values analytical thinking, collaboration, and continuous improvement.

What you can look forward to as Digital Transformation Agent – Divisional Process Expert:

• Design and develop complex business process and IT solutions in collaboration with cross-functional and global teams.
• Create technical concepts and evaluate implementation strategies for process optimization and redesign.
• Model and standardize processes, including responsibilities, interfaces, and resource requirements.
• Translate business requirements into IT specifications and support system implementation (SAP and ERP-related).
• Execute system testing (including UAT), define roles/authorizations, and support go-live activities.
• Lead or contribute to projects, including planning, resource management, tracking, and stakeholder communication.
• Drive SCM ERP process improvements, global template alignment, and S&OP / IBP rollout initiatives.
• Provide training, second-level support, and continuous improvement for plants and regional SCM operations.
• Support regional SCM tasks related to suppliers’ escalations and bottlenecks, inventory management, crisis management and performance controlling.

Your Profile as Digital Transformation Agent – Divisional Process Expert:

• Bachelor’s degree in Engineering, Business Administration, Supply Chain, or related field.
• 3+ years of experience analyzing and improving business or supply chain processes.
• Strong knowledge of ERP systems, ideally SAP (MM, PP, SD, WM) and their process interdependencies.
• Experience in process mapping tools (e.g., Visio, ARIS, Symbio) and value stream analysis.
• Proven analytical thinking with attention to detail and a solution-oriented mindset.
• Strong communication and collaboration skills in an international and cross-cultural environment.
• Fluent in English; German is a plus.
• Ability to work under pressure to meet project goals.

Why you should choose ZF in Monterrey?

• Competitive salary and benefits.
• Hybrid scheme, food court and other amenities. 
• Team work enviroment in a multicultural site.