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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

2nd Level IT Service MES Expert


Monterrey, NLE, MX, 64830

Req ID 38862 MSSC Monterrey 2, Mexico

We are looking for a new colleague to join our IT Center in  Monterrey,  Mexico


Your tasks:

• Responsible for supporting of MES systems, participating in projects related to deploy applications and interconnecting production lines;
• Support Tier 2 problems/incidents for Strategic and Tolerated MES Applications;
• Change and Release Management responsibility MES applications 
• Works close with  PLC and Controls Teams to implement  MES/SCADA Systems
• Provide Global MES/SCADA Tier 2 production on time support and ticket resolution within agreed SLAs;
• Provide support and guidance to Tier 1 support team including diagnosing troubleshooting and resolving any MES Issues.
• Interact closely with IT Launch, Service teams and Business during Strategic/Tolerated MES implementations. 

• Troubleshooting and setup on communication using message brokers;

• Analyses and approval of releases and changes as required by Functional or Build Team
• Gather, analyze, document, and implement changes/enhancements/solutions in conjunction with business departments such as planning, production, quality, logistics and maintenance;
• Serve as a member for on-call rotation for your platform, and be willing to work flexible with other colleagues in the supporting area;
• Collaborate with internal and external IT professionals on technical issues and developments;


Your Profile:

• Bachelor's in Information Technology, Computer Science, or similar technically related field;
• Professional experience in MES/SCADA, Queue Management and Applications scripting;
• At least 5 years of experience in a IT Integrated manufacturing environment (MES, SCADA, IIoT, etc) 
• Ability to work and communicate effectively with people at all levels of the organization and external partners;
• Must be a self-starter with the ability to work in a fast-paced, team environment.

• English Fluent.  


We offer:


• Stable company background and long-term working possibilities;
• Challenging and high-level professional activities within an international company, participation in global projects;
• Career opportunities, continuous training program and language courses;
• Competitive salary and benefits ;
• Cafeteria with optional elements;


Be part of our ZF team as Sr IT Analyst - Production Systems (MES) and apply now!


Elizabeth Laura Flores

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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