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Account Manager - OES Aftermarket

Country/Region:  US
Location: 

Marshall, US

 Req ID 85971 | Farmington Hills/Marshall, United States ZF Active Safety and Electronics US LLC

Job Description

About the Team

The Account Manager – OES Aftermarket serves as the primary link between customer service, engineering, product, and operations teams, managing pricing, service concepts, lifecycle changes, and quality requirements for OES customers. This role ensures seamless Aftermarket support by driving customer satisfaction, operational alignment, and accurate financial reporting across the product lifecycle.

 

What you can look forward to as Account Manager – OES Aftermarket:

  • Key contact to customer service organization for all Aftermarket related topics
  • Customer & Commercial Management: Manage pricing, offers, and service agreements for OES customers, coordinating with OEM sales, product and project management teams.
  • Service Strategy & GDPEP Support: Collaborate with Engineering and Product Line to define service concepts and support GDPEP milestones 
  • Lifecycle & Change Management: Ensure service parts availability and manage EOL transitions
  • Collaboration with Operations: Align Aftermarket packaging concepts with customer expectations
  • Quality & Governance: Support OES PPAPs, certifications, and compliance
  • Finance & Reporting: Provide accurate pricing, volume, and margin data

 

Your profile as Account Manager – OES Aftermarket:

  • 3+ years automotive aftermarket experience (preferably OES)
  • Knowledge of GDPEP process 
  • Change management and lifecycle management expertise
  • Experience with PPAPs, pricing, certifications, quality documentation
  • Proficient in SAP, CRM, reporting tools
  • Strong cross-functional communication skills
  • English fluency; other languages beneficial
  • Degree in Business, Engineering, Supply Chain, or related field

 

The expected base compensation for this role is $105,000 - $130,000 annually.  Actual base compensation within the identified range will vary based on factors relevant to the position.

 

What We Offer:

  • A supportive collaborative team environment
  • Annual Incentive Plan
  • Paid Vacation
  • 401k Plan
  • Health Care Benefits
  • Paid Holidays
  • A Hybrid Work Schedule (2 days remote/3 days onsite)
  • A strong diversity culture
  • Supportive Employee Groups and community outreach activities

 

Be part of our ZF team as Account Manager - OES Aftermarket and apply now!

 

Contact

Bethany Vijayakumar

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:


Nearest Major Market: Terre Haute
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