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ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Field Service Coordinator at ZF Wind Power (m/f/d)

Country/Region:  BE

Lommel, VLI, BE, 3920

Req ID 45134 Lommel, Belgium

We are looking for a new colleague in the Field Service department at our plant facility in Lommel.

ZF Wind Power puts wind energy in motion! The ZF Wind Power Business Unit is part of ZF group which is known as one of the world’s leading automotive suppliers. Within our unit we develop, validate and service gear units used in wind turbines producing sustainable energy and we have been doing this for more than 40 years! Today we build new drivetrain solutions to meet the requirements of the future. As wind turbines continue to grow, we are continuously pushed outside of our engineering boundaries, which makes it a challenging engineering environment to work in. 

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Your tasks:

  • Act as the first point of contact towards customer: consolidate all the necessary information from the customer which are necessary to prepare the job. Define and discuss potential bottlenecks. Provide regular status updates to customer on actions pending and/or completed by the field service department
  • Firstline support for field technicians; lead in travel arrangements, HSE certification, trainings and hour registration. Daily contact to maintain overview in job status and monitor potential challenges or delays
  • Owner of planning tool. Maintain and prioritize ‘to be executed’ list, to pro-actively plan the field technical jobs with optimal customer focus and cost optimization
  • Release, maintain, share and archive all documents mandatory per intervention/campaign
  • Owner of internal and external logistical flows (tools & spare parts) in relation to field service activities (release and follow-up shipments back and forth to wind parks, availability of parts and tooling, …)

Your profile:

  • Secondary degree and a minimum of three years of experience in a similar function
  • Experience with the industry and company safety and environmental policies
  • Basic knowledge of Windows, Word, Excel, Outlook, Teams. Basic knowledge of SAP is an advantage
  • Team player, independent and self-sustainable work ethics, result oriented, customer focus, flexibility, intercultural competences
  • Fluent Dutch and English

The position is part of the ZF Global Employee Referral Program.


Be part of our ZF team as Field Service Coordinator at ZF Wind Power (m/f/d) and apply now!


Mariam Ouakass

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ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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