Administrative Service Employee

About the team

Shape the future of renewable energy with us!

ZF Wind Power is one of the world’s leading providers of wind turbine gearboxes and is currently being established as an independent entity within the ZF Group – with the clear goal of responding even more effectively to market and customer needs while enabling further growth. This step increases entrepreneurial flexibility and strengthens our role as a global technology leader in wind energy.

We have the world’s largest installed capacity of +8 MW offshore wind turbine gearboxes. Since entering the wind industry in 1979, we have delivered more than 85,000 gearboxes, powering over 200 GW wind turbines, covering more than 25% of the total installed capacity of geared-driven wind turbines worldwide. Together with our partners, we continuously invest in the wind market to empower a sustainable future together.

Because ZF Wind Power keeps on growing, we are looking for a Administrative Service Employee to join our team in our headquarters in Lommel, Belgium.

Join our enthousistic Field Service team. Be part of a small department, with a direct connection with the worldwide wind bussiness.

What you can look forward to as Administrative Service Employee:

• Prepare, issue and follow up on quotations for repairs and complex spare parts
• Manage the Service shared mailbox, including triage and coordination of customer requests
• Create and process invoices and credit notes; ensure timely customer payment follow-up
• Provide administrative support for Field Service (FS) activities, including customer status updates and verification of job completion
• Communicate proactively with customers and internal stakeholders regarding orders, deliveries, invoicing, repairs, and spare parts
• Create service notifications and SD orders for FS jobs and ensure accurate status tracking in SAP ERP
• Maintain and update BUW sales data and ensure correct system status alignment

Your profile as Administrative Service Employee:

• Secondary Degree or equivalent
• Solid knowledge of MS Office, experience with ERP system (Baan) is a plus
• Strong interpersonal and teamwork skills as well as problemsolving and decision-making skills
• Ability to priortize tasks effectively and to adapt to changing situations quickly
• Experience with shipments and trade legislation related to this (e.g. Incoterms) is a plus
• Excellent communication skills, fluent in English in word and writing

Why you should choose ZF in Lommel:

• Extensive benefit package
• Extra ADV (additional leave based on contract hours) days
• Hybrid work option
• Soup at work to support healthy lunch/dinner
• Possibility of bike lease
• Working on a product that has a positive impact on our environment