Sr Customer Service Coordinator

Job Description

About the team:
ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility

We are looking to hire a  Customer Service Coordinator to join our team at CD Juarez (Parque Bafar)
 
What you can look forward as Customer Service Coordinator:
•    Prepare and update reports and indicators for the area under their responsibility.
•    Look for cost-saving projects within the SCM process.
•    Support onboarding processes for new hires or internal transfers.
•    Facilitate involvement from different areas of the organization, including suppliers, to improve programs, costs, and deliveries.
•    Monitor material parameters to ensure they are at optimal levels according to the component's nature.
•    Coordinate the development and launch of new programs from logistics activities (Materials Planning, Production Planning, CS).

 
 Your profile as Customer Service Coordinator:

•    Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 5+ years of related experience)
•    8+ years (progressive) of professional experience encompassing many of the following fields – Production Control, purchasing, logistics, quality, EDI (Electronic Data Interchange) functional analysis, and/or business process planning.
•    Broad knowledge in Customer Demand Analysis
•    Broad MPS skills and knowledge
•    Strong customer negotiations skills
•    Procurement /materials planning experience is a plus
•    4+ years of supervisory experience/   Experience in the Automotive and /or Electronics industry is a must
•    Bilingual Spanish-English
 

 
Why to choose ZF at Cd Juarez?:
Benefits above the law
Global work environment
Growth opportunities