Warranty Engineer

Warranty Specialist 

About the team: 

We are looking for a Warranty Specialist for our Sultanbeyli location

What you can look forward to as Warranty Specialist:

•    Review customer applications according to warranty and goodwill model conditions, analyze their compliance.
•    Ensure the technical reviews technical data when necessary to complete the warranty application evaluation.
•    Progress the process based on the outcome of warranty applications.
•    Communicate with ZF Germany to resolve processes, obtaining the required parts and information.
•    Record warranty applications in the navigation system, perform necessary actions, and organize files.
•    Communicate with other services through the ticket program to obtain technical information when necessary.
•    Monitor invoice issuance and warranty payments.
•    Follow service bulletins, translate them, and forward them to relevant parties.

Your Profile as Warranty Specialist:
•    Bachelors degree in technical field
•    Minimum 5 years of experience, preferably in Automotive sector with Technical/Warranty roles
•    Problem-solving and solution-oriented skills.
•    Strong communication skills with customer oriented mine et
•    Proficient in MS Office programs and very good command of English
 

Why should you choose ZF:
• An employment contract in a stable, global company,
• Hybrid system work (depends on the position), 
• Private health insurance and employee package  
• Good working atmosphere; working in an international team, interesting projects, and tasks.
 

ERP: The position is part of the ZF Global Employee Referral Program.