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Become our next FutureStarter

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Aftersales Services Engineer - Commercial Vehicle, Passenger Car, Off-Highway

Country/Region:  TR
Location: 

Istanbul, Istanbul, TR, 34935

Req ID 85733 | Istanbul, Türkiye, ZF Services Türk San. ve Tic. A.Ş.

  

Aftersales Services Engineer - Commercial Vehicle, Passenger Car, Off-Highway

We are strengthening our team in Customer Service at our location in Istanbul/Sultanbeyli.

 

What you can look forward to as Aftersales Services Engineer:

  • Deliver ongoing technical support to authorized service centres and OEM’s
  • Analyse technical reports from authorized services and OEMs, provide technical guidance to services in collaboration with internal technical support teams
  • Communicate with customers based on headquarters feedback and reports received
  • Support joint technical projects with customers
  • Coordinate logistics for part shipments and returns of defective products
  • To follow up on warranty-related matters together with the warranty department and support the process of obtaining warranty approvals from related headquarter units
  • Install diagnostic devices, perform software updates, and manage related customer interactions
  • Coordinate and monitor external service technicians when needed

 

Your profile as Aftersales Services Engineer:

  • University degree in Engineering or a related technical field
  • At least 5 years of professional experience in automotive sector in similar position
  • Strong interpersonal, problem-solving, and solution-oriented skills with team oriented mindset
  • Basic computer literacy and active driving capability
  • High customer focus and service-oriented attitude
  • Proficient in both written and verbal communication in English

 

Why you should choose ZF in Istanbul:

  • Health Insurance
  • Life Insurance
  • Annual Bonus System
  • Monthly Heating Aid
  • Marriage, Birth, Annual Leave Allowance, and Gift Cards

 

The compatibility of work and family life is firmly anchored at ZF. For more information, please visit www.zf.com/berufundprivatleben.

 

Be part of our ZF team as Aftersales Services Engineer - Commercial Vehicle, Passenger Car, Off-Highway and apply now!

Contact

Onur Benli

+49 211 584 2184

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:


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