Warranty Specialist
Incheon, Incheon, KR, 21314
Req ID 73578 | Incheon, Korea, Republic of, ZF Services Korea Co., Ltd.
Job Description
1. Warranty Management
- Communication of quality problem
- Handling and supporting daily claim from customers
- Cost management : Allocate claim costs to customers or ZFF-HQ based on the inspection results
2. General Repair Management
- Customer Relationship Management
- Sales Strategy
3. Technical Support for Warranty and General Repair
- Customer Support
- Documentation
4. Service Readiness management
- Service Preparation for service readiness requirements
QUALIFICATION
Minimum Experience : +5 year of professional experience of heavy industrial equipment is required
Language : Fluent spoken and written English and Korean
Minimum Education requirement : A Bachelor's degree
Required skills : Strong communication and design knowlegeskills
Be part of our ZF team as Warranty Specialist and apply now!
Contact
Kumjung Choi
+82 32 505 1527
Job Segment:
CRM, Relationship Manager, Inspector, Technical Support, Technology, Customer Service, Quality