IT Analyst - Production Systems
Gray Court, SC, US
Req ID 88259 | Gray Court, United States ZF Transmissions Gray Court, LLC
Job Description
About the Team
Provides comprehensive IT support for shop floor production systems, including incident management, system monitoring, technical troubleshooting, and coordination with cross-functional teams to ensure uninterrupted operations. Supports continuous improvement, compliance, and system reliability through documentation, maintenance activities, and active participation in projects and on-call support.
This is a second shift position
What you can look forward to as IT Analyst - Production Systems:
- Provide daily operational support for incident management, including request intake, prioritization, resolution, and escalation to second-level support as needed.
- Collaborate with plant IT application teams and developers to support system planning, implementation, and ongoing enhancements aligned with production requirements.
- Plan, coordinate, and execute shop floor production support activities to ensure stable and efficient manufacturing operations.
- Monitor, maintain, and optimize system availability and performance for critical shop floor production systems.
- Troubleshoot and resolve technical issues impacting production, including performing diagnostics on interfaces between cell computers and PLC systems.
- Maintain and service shop floor hardware, including test rig and cell computers, to ensure reliability and operational readiness.
- Perform routine system maintenance activities, including software updates, patching, and data backup, while supporting on-call and after-hours operations.
- Act as a key liaison between IT development, maintenance, and production teams, participating in system commissioning, projects, and continuous improvement initiatives.
Your profile as IT Analyst - Production Systems:
- Associates Degree’s in a technical field
- 2+ years of directly related experience
- Highly proficient with Microsoft Office (e.g. Excel, Word, PowerPoint, etc.).
- Strong troubleshooting and diagnostic skills with the ability to think logically and analytically.
- Good communication skills
- Broad knowledge of commonly used concepts, practices, and procedures within IT.
Why you should choose ZF in Gray Court:
- A supportive collaborative team environment
- Annual Incentive Plan
- Paid Vacation
- 401k Plan
- Health Care Benefits
- Paid Holidays
- A strong diversity culture
- Supportive Employee Groups and community outreach activities
Be part of our ZF team as IT Analyst - Production Systems and apply now!
Contact
Bethany Vijayakumar
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
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