Field Service Manager/Supervisor, Marine

 Req ID 64078 Singapore North West, Singapore
     

Your role:

• Service team management and job assignment
• Work with stakeholders to have Service and overhaul proposals to customers
• Take the lead to be Service related liaison counterpart of Division I and SOE business 
• Responsible for all technical matters in the Service department 
• Warranty process & administration
• Secure the required service competence for Asean region as well setup supporting process from COC Singapore to sub-countries
• Provide technical expertise in all Service related issues.
• Develop efficient solutions for mechanical or control related Service matters while keeping ZF quality standards and safety requirements.
• Guide the Service Engineers, by highlighting technical specifications and requirements for specific problems and mending operations. 
• Manage the assignment of repair-activities to the Service Engineers, ensuring quick and competent Service operations. 
• Liaise with local and global internal customers in technical matters.
• Liaise and support regional ZF office and partners for technical advisory & support
• Manage costs, schedules and technical product development.
• Deployment to site as required.
• Any other ad-hoc duties as and when assigned

Your profile:

• Bachelor’s Degree in Mechanical or Electrical Engineering 
• At least 8 years of professional experience in the related field 
• Experience on marine transmissions, Thruster and controls preferred.
• Proficient skills in MS Office (especially Word)
• Ability to interpret 2D and 3D engineering drawings
• Independence, resourcefulness and proactivity in problem solving
• Good health and willing to travel offshore and overseas when required
• Good interpersonal and communication skills
   

Be part of our ZF team as Field Service Manager/Supervisor, Marine and apply now!

Contact

Jinyan Zhuang

+86 21 6708 9822