Quality & Warranty Intern

Job Description

About the Team

The Quality managment team is responsible for monitoring product performance, supporting customer satisfaction, and driving continuous improvement across global manufacturing operations. Working closely with engineers, plant teams, and customer interfaces, the team analyzes warranty data, investigates quality concerns, and identifies trends that help improve product reliability. This internship offers exposure to advanced automotive electronic and ADAS products while developing practical skills in quality management, data analytics, and problem-solving.

What you can look forward to as Quality Intern (m/f/d):

• Collect, consolidate, and maintain customer warranty, RMA, shipment, and quality performance data from global plants and customers.
• Prepare and update monthly warranty reports and dashboards using Microsoft Excel and Power BI.
• Create Paynter charts and other data visualizations to identify warranty trends and key quality issues.
• Support warranty cost analysis, forecasting, and performance tracking for significant quality concerns.
• Monitor quality and warranty trends using AI-enabled analytics tools and highlight potential risks.
• Collaborate with cross-functional teams including Quality, Operations, Engineering, and Project Management.
• Assist with root cause analysis and structured problem-solving activities using methodologies such as 8D and FMEA.
• Gain hands-on experience with automotive electronic and ADAS products in a global business environment.

Your Profile as Quality Intern (m/f/d):

• Currently pursuing a Bachelor's degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, or a related technical field.
• Proficient in Microsoft Excel; experience with Power BI or other data visualization tools.
• Basic understanding of problem-solving methodologies.
• Analytical skills with the ability to interpret and summarize large volumes of data.
• Knowledge of statistics, quality tools, or problem-solving methodologies is an asset.
• Demonstrated communication and presentation skills.
• Self-motivated, detail-oriented, and eager to learn new tools and technologies.
• Interest in automotive electronics, quality systems, and Advanced Driver Assistance Systems (ADAS).
• Ability to work effectively in a collaborative, multicultural team environment.

Why you should choose ZF?

• Gain real-world experience supporting global automotive quality and warranty operations.
• Work alongside experienced engineers and quality professionals in a collaborative environment.
• Develop practical skills in data analytics, Power BI, warranty management, and problem-solving techniques (8D, FMEA, etc.).
• Exposure to advanced automotive technologies, including electronic systems and ADAS products.
• Opportunity to contribute to meaningful projects that impact customer satisfaction and product quality.
• Flexible work environment aligned with local internship policies.