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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Div A Regional IT Services Lead


El Marques, Querétaro, MX, 76246

Req ID 24588

We are looking to hire a Divisional  IT service lead to join our team at Queretaro



  • Manages demand and delivery for IT services within Div A
  • Responsible to assure effective delivery of IT Services into Div A
  • Responsible to assure smooth implementation of change into the Service Portfolio, including managing downtime impact and OCM aspects, such as training and readiness of new functions.
  • Promote & drive IT based innovation (Democratization of IT, AI, Data Analytics, ...). Value based prioritization of innovation in global product line/area.
  • Support IT in introducing new solutions and explain IT decisions to site and regional leadership
  • Be the primary escalation point for IT incidents and service questions for your area of responsibility
  • Responsible to coordinate when required with delivery teams to assure effective resolution and delivery
  • Close collaboration with IT Service teams to assure effective and efficient delivery of services.
  • Assure cost effective use of services and responsible to find areas for savings either through more efficient use of services or elimination of unnecessary services.



  • 5 + years in a similar role
  • IT degree or related
  • Fully bilingual
  • IT management professional
  • Strong business acumen and understanding, high conflict management skills
  • Strong agile leadership and management skills
  • Visionary thinking and effective execution, thought leadership
  • Experience in large scale business and IT transformation programs



Be part of our ZF team as Div A Regional IT Services Lead and apply now!


Rebeca Gonzalez


Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.