Customer Change Management Specialist
Debrecen, HU, 4032
Req ID 73707 | Debrecen, Hungary, ZF Chassis Modules Hungary Kft.
At ZF you are part of something greater! You contribute to a more efficient and greener tomorrow. You will be part of a dynamic, international organization and will produce high quality products in a safe, clean and flexible work environment.
Job Description
What you can look forward to as Customer Change Management Specialist:
- Guarantee data transfer and data quality by performing relationship management with the OEM plant.
- Communicate OEM plant news to KAM/AM and the ZFFCN plant staff.
- Supervise the defined change management process within the Chassis Systems plant and foster that change orders are initiated by the OEM plant.
- Monitor timely issuing of purchase orders and payments including reconciliation management.
- Verify POs regarding terms and conditions, pricing/implementation dates and inform relevant functions about deviations.
- Process purchase requisitions for tooling and/or for special builds.
- Maintain and update the ZFFCN Material Master and Bill of Material (BOM) in the IT systems for all variants of projects.
- Investigate and compare customer orders against internal BOM to avoid invalid matches and resolve discrepancies by continuous internal BOM-update and communication with the OEM.
- Create and maintain CM data in SAP and JIS/JIT tables.
- Compare OEM plant related data with OEM HQ data regarding the overall Supplier Performance Rating System and identify deviations.
- Escalate topics to Plant Manager, KAM or AM if OEM or ZFFCN requirements are not met or if critical deviations occur.
- Process changes within the defined Global Change Management System (GCMS) throughout all CM phases as documented in the GP2705, considering the internal & external timeframe.
- Guarantee that the work packages of each phase are completed in time and with the required quality.
- Request Gate Releases for each phase and support the Program/Plant Manager to achieve the releases in time.
- Process Gate Closures for each phase to achieve the overall progress well synchronized with the frame conditions
- Support the Program/Plant Manager to improve the BU specific KPIs, utilizing an efficient Global Change Management.
- Coordinate periodical internal Change Management review meetings with all functions.
- Report defined Global Change Management KPIs on a monthly basis.
- Support Global Change Management regarding further process optimization, using best practice & lessons learned.
Your Profile as Customer Change Management Specialist:
- Degree in Industrial Engineering or equivalent with a minimum of 3 years of professional experience
- Ability to work team-oriented and to manage multiple assignments with minimal supervision
- High flexibility and ability to motivate people
- Proven intercultural and social competence
- Solid IT skills in MS Office and SAP
- Excellent communication and presentation skills
- Profound knowledge of TS19649 and ISO 14000
- Working proficiency in English
Why you should choose ZF in Debrecen?
- Stable company background and long-term working possibility
- Full of challenges and high-level professional activities at a German company
- Participation in international projects
- Competitive salary and performance-related bonus
- Cafeteria with optional elements
- Hybrid working opportunity
Be part of our ZF team as Customer Change Management Specialist and apply now!
Contact
Laura Lévaiová
laura.levaiova@zf.com
Job Segment:
Change Management, Plant, Plant Manager, Industrial Engineer, Relationship Manager, Management, Manufacturing, Engineering, Customer Service