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Customer Change Management Specialist

Country/Region:  HU
Location: 

Debrecen, HU, 4032

Req ID 73707 | Debrecen, Hungary, ZF Chassis Modules Hungary Kft.

 

At ZF you are part of something greater! You contribute to a more efficient and greener tomorrow. You will be part of a dynamic, international organization and will produce high quality products in a safe, clean and flexible work environment.

Job Description

What you can look forward to as Customer Change Management Specialist:

  • Guarantee data transfer and data quality by performing relationship management with the OEM plant.
  • Communicate OEM plant news to KAM/AM and the ZFFCN plant staff.
  • Supervise the defined change management process within the Chassis Systems plant and foster that change orders are initiated by the OEM plant.
  • Monitor timely issuing of purchase orders and payments including reconciliation management.
  • Verify POs regarding terms and conditions, pricing/implementation dates and inform relevant functions about deviations.
  • Process purchase requisitions for tooling and/or for special builds.
  • Maintain and update the ZFFCN Material Master and Bill of Material (BOM) in the IT systems for all variants of projects.
  • Investigate and compare customer orders against internal BOM to avoid invalid matches and resolve discrepancies by continuous internal BOM-update and communication with the OEM.
  • Create and maintain CM data in SAP and JIS/JIT tables.
  • Compare OEM plant related data with OEM HQ data regarding the overall Supplier Performance Rating System and identify deviations.
  • Escalate topics to Plant Manager, KAM or AM if OEM or ZFFCN requirements are not met or if critical deviations occur.
  • Process changes within the defined Global Change Management System (GCMS) throughout all CM phases as documented in the GP2705, considering the internal & external timeframe.
  • Guarantee that the work packages of each phase are completed in time and with the required quality.
  • Request Gate Releases for each phase and support the Program/Plant Manager to achieve the releases in time.
  • Process Gate Closures for each phase to achieve the overall progress well synchronized with the frame conditions
  • Support the Program/Plant Manager to improve the BU specific KPIs, utilizing an efficient Global Change Management.
  • Coordinate periodical internal Change Management review meetings with all functions.
  • Report defined Global Change Management KPIs on a monthly basis.
  • Support Global Change Management regarding further process optimization, using best practice & lessons learned.

 

Your Profile as Customer Change Management Specialist: 

  • Degree in Industrial Engineering or equivalent with a minimum of 3 years of professional experience
  • Ability to work team-oriented and to manage multiple assignments with minimal supervision
  • High flexibility and ability to motivate people
  • Proven intercultural and social competence
  • Solid IT skills in MS Office and SAP
  • Excellent communication and presentation skills
  • Profound knowledge of TS19649 and ISO 14000
  • Working proficiency in English

 

Why you should choose ZF in Debrecen?

  • Stable company background and long-term working possibility
  • Full of challenges and high-level professional activities at a German company
  • Participation in international projects
  • Competitive salary and performance-related bonus
  • Cafeteria with optional elements
  • Hybrid working opportunity

 

Be part of our ZF team as Customer Change Management Specialist and apply now!

 

Contact

Laura Lévaiová

laura.levaiova@zf.com

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:


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