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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Technical analyst for IT end devices

Location: 

Czestochowa, WP, PL, 42-200 Gliwice, Slaskie, PL, 44-121 Łódź, Lodzkie, PL, 92-202

Req ID 13176
     

We are looking for IT technical support analyst for our global end-device standardization team in IT Center Poland. 

 

Your tasks

  • Structure and organize the "Performance Baseline Testing" in the client environment, develop and implement key performance indicators (KPI) for end devices services/clients 
  • Work together with other teams on automation and integration of end device services, close cooperation with the verification & certification team for IT workplace devices
  • Manage processes and service/hardware providers in the area of DaaS (device as a service) for IT workplace devices 
  • Steer global client problem analysis mainly based on predictive analytics data
  • Create documentation around policies, standards procedures and guidelines 

 

Your profile

  • At least 5 years of experience within client infrastructure, client solutions including 2nd level support (according to ITIL)
  • Degree in Information Technology or comparable
  • Professional handling of Microsoft OS and client management solutions, Linux knowledge is an advantage
  • Good English (to successfully communicate in an international work environment), German is an advantage
  • Very good collaboration skills (for working in international teams)

 

We offer

  • Steering the global end device excelence processes
  • Exposure to modern IT technologies
  • Attractive career opportunities in an international environment
  • Private medical care, MyBenefit platform, discounts package on goods and services
  • Flexible working hours and very good working environment
  • Opportunity to work 100% remotely during the pandemic period (hybrid model of work afterwards – 60% remotely, 40% on-site)
  • Relocation package (only to IT Center Poland headquarters based in Czestochowa)
     

 

Be part of our ZF team as Technical analyst for IT end devices and apply now!

Contact

Kateřina Kotyzová

(+420) 373 736 482

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


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