Developer - Self-Service Portal Platform

Req ID 18973 Częstochowa, Gliwice, Lodz, Poland

Częstochowa, Gliwice, Łódź, Wrocław

Roles and responsibilities:

• Design, evaluation, implementation, optimalization and lifecycle management of features provided in BMC Remedy environment with focus on self-service portal platform;
• Testing quality and performance of the code;
• Identification of bottlenecks and possible improvements in the environment;
• Expanding operational practicality, automating operations, develop interfaces of the ITSM suite;
• Support of IT operations and processes in 2nd and 3rd level support;
• Project management for international IT projects;
• Be part of the team steering the improvement initiative of the tools, features, processes and procedures including user interfaces regarding self-service portal;
• Maintenance and upgrade of the existing systems and solutions;
• Participation in improvement initiatives;
• Maintaining documentation and training co-workers with the introduced changes and features.

Required skills:

• Bachelor’s degree in IT or related field;
• Understanding of Agile methodologies;
• Experience in code design, evaluation and testing;
• Good understanding of technology and IT principles;
• Knowledge of any major programming language (Python, C++, C#, Perl);
• PowerShell, Bash or other scripting language knowledge;
• Oracle/SQL DB experience;
• Analytical and design thinking;
• Understanding business requirements;
• Very good English, both written and spoken.

It would be your advantage if you have:

• Knowledge of BMC Remedy Action Request System would be;
• Knowledge of BMC Remedy ITSM Modules with focus on self-service portal platform;
• Knowledge of Smart IT and MyIT;
• German skills.

We offer:

• Everyday exposure to the latest cloud technologies, Big Data, AI and ML solutions;
• Working for an international field-leader with attractive career growth possibilities;
• Relocation package to Czestochowa IT Center headquarters;
• Private medical cover & My Benefit;
• 100% home office during pandemic times, hybrid model of work afterwards - 60%remote/40%on-site;
• EBADU (copyrights tax benefit).

Be part of our ZF team as Developer - Self-Service Portal Platform and apply now!

Contact

JUSTYNA GADZINSKA