Req ID 66906 Częstochowa, Gliwice, Lodz, Wroclaw LP1, Bielsko-Biała, Warsaw, Poland

Position summary:

The IT System Expert Production Platforms takes care of application architecture in a professional mode according to ITIL standard processes. This includes collaboration and consultancy of other IT departments and the business. Furthermore, the IT Expert will work in a hybrid environment with cloud and on-premise solutions.

In this role the IT Expert will be part of a global team but also the main responsible one for a defined range of applications.  As a member of the global team the IT Expert is part of a follow the sun support for all applications and provides on-call duty service for a small number of business-critical applications.

Your tasks:

• Participate on technical projects to provide the application architecture design and launch support of regional & global applications, following the security regulations as well as the ZF given framework in a hybrid environment (Cloud & on-premise)
• Design and setup of adequate End to End monitoring solutions for the launched applications especially for the message bus systems installed globally.
• As part of the 3rd level support, lead and ensure root cause analysis of problems, performance and availability issues and initiate corrective actions and implementation of preventative measures
• Write standard operating procedures for extended support teams as well as end-user facing self-service support documents
• Intake of customer requests, consulting and developing of solutions based on the IT-Service-Operation framework

Your profile:

• Bachelor’s Degree in Information Systems, Computer Science, Electronics or similar
• Minimum 5 years of experience in enterprise-level application administration and application infrastructure, as well as application hands-on experience in DevOps build and/or environment automation and monitoring
• Understanding of security best practices and standards around Application Infrastructure
• Hands-on experience with cloud provider like Azure or AWS
• Driven to automate environments and monitoring with common tools like Ansible, Terraform, Grafana, Prometheus or similar solutions
• Proven analytical abilities in addition to strong troubleshooting and diagnostic skills
• Good English language skills
• ITIL® experience, related Information Systems certifications would be an advantage
• Willingness to travel

We offer: 

• Working in a multidimensional environment with various stakeholders involved
• Cooperation with the general IT management
• Private medical care, MyBenefit platform, discounts package on goods and services
• Flexible working hours and very good working environment
• Remote job opportunity in Poland (within attending the office once a quarter) or hybrid model of work in our offices in Częstochowa, Gliwice and Wrocław.

Be part of our ZF team as System Expert Production Platforms and apply now!

Contact

Sergii Polishchuk