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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Technical analyst for IT end devices


Częstochowa, WP, PL, 42-200

Req ID 36335 Częstochowa, Poland

We are looking for IT technical support analyst for our global end-device standardization team in IT Center Poland. 


Your tasks

  • Structure and organize the "Performance Baseline Testing" in the client environment, develop and implement key performance indicators (KPI) for end devices services/clients 
  • Work together with other teams on automation and integration of end device services, close cooperation with the verification & certification team for IT workplace devices
  • Manage processes and service/hardware providers in the area of DaaS (device as a service) for IT workplace devices 
  • Steer global client problem analysis mainly based on predictive analytics data
  • Create documentation around policies, standards procedures and guidelines 


Your profile

  • At least 5 years of experience within client infrastructure, client solutions including 2nd level support (according to ITIL)
  • Degree in Information Technology or comparable
  • Professional handling of Microsoft OS and client management solutions, Linux knowledge is an advantage
  • Good English (to successfully communicate in an international work environment), German is an advantage
  • Very good collaboration skills (for working in international teams)


We offer

  • Steering the global end device excelence processes
  • Exposure to modern IT technologies
  • Attractive career opportunities in an international environment
  • Private medical care, MyBenefit platform, discounts package on goods and services
  • Flexible working hours and very good working environment
  • Opportunity to work 100% remotely during the pandemic period (hybrid model of work afterwards – 60% remotely, 40% on-site)
  • Relocation package (only to IT Center Poland headquarters based in Czestochowa)


Be part of our ZF team as Technical analyst for IT end devices and apply now!


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