Customer and Field Quality Engineer

Job Description

About the Team

As a part of the global ZF Group, ZF product has been a reliable partner for over 100 years within the automotive and industrial industry.

What you can look forward to as Customer & Field Quality Engineer:

• Proactively manage customer relation to achieve excellent customer satisfaction in terms of product and process quality.
• Handle and manage 0km claim / Field claim, Warranty management lead initiate 8D report and another investigate tools. Manage data of 0km claim / field claim to / with SAP.
• Customer PPAP, Change Management , CSR (Customer Specific requirement) Management , Customer Requirements/Voice to CVS.
• Knowledge of IATF16949, document control

Your Profile as Customer & Field Quality Engineer：

• Bachelor’s degree, or higher in related fields.
• Experience 5 years up in Quality, preferably automotive industry.
• Experience in the implementation and maintenance of IATF16949:2016 Quality Standards.
• Has the experience in Customer Quality and QMS.
• Good command in English.
• Good in interpersonal skills with strong oral and written communication skills.Self-motivated and organized and can-do attitude.

Why you should choose ZF in Thailand?

Holidays/Performance Bonus /Flexible working hours