Customer Relationship Manager

 Req ID 68357 Tokyo, Japan
     

About the Team:
Join our high-performing KAM team in OE Sales, the go-to contact for Japanese Commercial Vehicle OEMs. 
We're dedicated to driving sales growth and maintaining key relationships, managing series business with precision and impact, while excluding aftermarket ventures. Join us at the forefront of automotive excellence.

What you can look forward as Customer Relationship Manager:

• Build Strategic Plan (long term growth planning) and Operating Plan (short/mid term sales planning) and pursue achievement.
• To promote a new project to JOEMs and supporting smoothly running series production to coordinate our customers and ZF side.
• Seek opportunities for further business growth
• Use internal resources to incorporate RFI (Request For Inquiry) and RFQ (Request For Quotation) processes
• Leading of Promotion for new Opportunity and Business
• Facilitate PPAP (Production Part Approval Process) and support SOP (Start Of Production)
• Analyze business and report to Sales Leader
• Collect, communicate and visualize voice of customer

Your profile as Customer Relationship Manager: 

• Bachelor’s degree in business or engineering
• Excellent communication skill in local language and English language
• Experience in automotive industry, mechanical industry or electronics industry
• General knowledge for commercial 
• Strong negotiation skill and passion
• Basic skills for SAP, MS Office (Excel, Power Point, Word..)
• Intimate customer knowledge is preferred

Why you should choose ZF: 

• Annual Leave
• Hybrid Work Environment
• Flexible Working Hour
• A supportive collaborative team environment
• Growth Opportunity

Be part of our ZF team as Customer Relationship Manager and apply now!

Contact

Aoi Terasaka