Service Product Manager

Long Description

About the Team:

ZF Wind Power is one of the world’s leading providers of wind turbine gearboxes and is currently being established as an independent entity within the ZF Group – with the clear goal of responding even more effectively to market and customer needs while enabling further growth. This step increases entrepreneurial flexibility and strengthens our role as a global technology leader in wind energy. We have the world’s largest installed capacity of +8 MW offshore wind turbine gearboxes. 

What you can look forward to as Service Product Manager (m/f/d):

• Managing  and responsibility for the definition and process of our after Sales offering to supply and service products according to agreed quality, cost, time and budget
• Propose the optimal product portfolio with respect to the service offering for the turbine platforms.Report/document the design solution to the Design Leader or Design Responsible in a professional way for internal as well as external review and risk assessment.
• Product repair and upgrade management according to the agreed procedures: - Develop product upgrade strategy striving towards minimal number of components and striving towards better product performance.
• Perform Engineering Change Management and approvals in the After Sales phase. Participate and develop knowledge of 8D corrective methods
• Technical customer communication management as representative of ZF at the customer on all technical aspects for released products and support customer related audits and certification processes 
• Management and reporting of product performance (quality and cost)

Your profile as Service Product Manager (m/f/d):

• Master degree, preferably in mechanical or electromechanical engineering 
• Years of relevant experience: Minimum 5 years of experience, including 3 years of experience as Project-, product- or team manager, preferably in mechanical environment and with customer contacts.
• Project Management skills. Mechanical and gearbox knowledge (technical) > product focus
• Able to judge the technical and business impact of customer requirements
• Stays up-to-date and understands the wind applications and market trends.
• Basic understanding of economics, understanding a business case.
• Fluent in English; in case of German customers, German is strong advantage. Willingness to travel. Strong customer communication skills

Why you should choose ZF in India:

• Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
• Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
• Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
• Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
• Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.
• Employee Well-being: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.