Engineer II - Eng'g Qual

 Req ID 67741 MSSC Chihuahua, Mexico
     

Go fast, take a chance, come grow with us!

Passive Safety Systems (Division R) is carving out from ZF’s current portfolio to become an independent company. This will allow the Division to further grow and expand its market position in safety restraint technologies by involving external investors. Our footprint already includes ~45,000 employees in 20countries in 44 locations and 2022 sales exceeded €4.5 billion. Establishing a solid resource foundation for independency is key to future success to become the #1 market leader. Our mission is to help protect people on the road with innovative state-of-the-art inflatable restraint, seat belt and steering wheel systems technology. Now is your opportunity to shape the future of passive safety technologies together with us!

¡Come and join to the Passive Safety Systems Division as Warranty Technical Specialist – Quality PSS NA at Chihuahua Plant!

Responsibilities

• Assemble (and disassemble) products for customer warranty returns part analysis.
• Meet part analysis/testing timelines for customer portal update.
• Review and manage Customer Warranty invoices.
• Analyze, document and review warranty trends related to ZF products.
• Some travel may be required 10% domestic and 2% international.
• Facilitate weekly follow up meetings to monitor and analyse Warranty performance by customers assigned.
• Maintain constant communication with customers to obtain real-time “Voice of the customer” feedback.
• Provide onsite customer technical support for issues pertaining warranty parts reviews. 
• Assist in failure analysis, troubleshooting, rework/repair of warranty returns product to determine root cause.
• Support and provide guidance to the ZF manufacturing plants on problem solving activities (8-D).
• Assist in technical factor negotiations with customers for the reduction or elimination of warranty claims.
• Set up and conduct tests and other special requests from customer and Product Engineering. Use of instrumentation and computers to control and monitor is required.  Record and report result as needed.
• Develop a background of knowledge and understanding of Airbags, Steering wheels and seat belts product practices based on ongoing substantial training and acquired experience.
• Provide input of Read Across/ Lesson Learned

Required Skills & Experience

• Ability to perform all assigned tasks, work independently, and complete work on schedule.
• Ability to diagnose and root-cause technical and process issues. 
• Ability to communicate with senior engineering, purchasing, quality and manufacturing staff.
• Travel required approximately 10 -20% within North America. 
• Understanding basic interpretation and use problem solving tools & practices.
• Working knowledge of computer programs (Microsoft Word, Excel, Outlook).
• Bachelor’s degree (in engineering preferred).

What We Offer

• Benefits above the law
• Major Medical Expenses Insurance
• Global growth opportunities
• Competitive Wages

Be part of our ZF team as Engineer II - Eng'g Qual and apply now!

Contact

Barbara Campa

barbara.campa@zf.com